JioMart Refund, Return and Exchange policy are now in more trend as a lot of customers are talking negative about Reliance JioMart for online grocery shopping. Reliance Retail Ltd. online portal and app has now crossed 4 lakh daily orders of grocery in India which is bigger than Grofers, BigBasket, Amazon Pantry, and other local players. With the launch of JioMart App and expansion of JioMart delivery services in more than 200 cities, Mukesh Ambani putting all efforts to make it profitable as much as possible with the help of Facebook and other big investors. WhatsApp is going to play a very vital role in Reliance JioMart expansion using WhatsApp Pay.
Table of Content:
- JioMart Refund & Return Policy 2020
- JioMart Terms & Condition for Refund & Return
- JioMart Product Return Duration
- JioMart Prepaid Order Refund Information
- JioMart Refund Money and Return Products FAQs
If you are not happy with JioMart service, then you are able to return your products to the JioMart and the company will not ask any question to you. Get more details about Jio Mart return and refund policy along with exchange policy:
JioMart Refund & Return Policy 2020
JioMart is committed to providing the best quality of products to its customer for every single order you make on the Website & App.
They have “no questions asked return and refund policy”, which means customers can return the product at the time of delivery if they are not happy with the product quality, freshness, and condition of the goods. At the time of delivery, They will take the product back with delivery boy and order is prepaid, the corresponding amount/money would be refunded to you through the same mode of payment used at the time of shopping via. credit card, debit card, net banking, digital wallet, etc.
Also, You have the option to get a refund amount to your store credit JioMart account, which can be used on your next order.
JioMart Terms & Condition for Refund & Return
Once the product sold and delivered to you, You are eligible for the return only if the product condition meets the following criteria like damaged, broken, faulty, or different from the ordered one. You can return the purchased items from the JioMart under your order as per below, provided the product(s) packs are sealed/unopened/unused and in original condition.
JioMart Product Return Duration
|Product Category||Return (If Damaged / Faulty / Broken/ Leaking)|
|Bread / Fruits & Vegetable / Eggs||Within 1 day of the delivery date|
|Dairy Products||Within 1 day of delivery|
|Non Food||Within 3 days of the delivery date|
|Packaged Food||Within 3 days of delivery|
JioMart Prepaid Order Refund Information
If you have done the online grocery shopping from JioMart and delivery quantity is short delivered due to some reason, the corresponding money/price would be refunded to you through the same mode of payment used at the time of purchasing via credit card, debit card, net banking or digital wallets.
The money will be refunded in between to 3 to 15 working days depending on the mode of the payment you have selected. Sometimes banks or financial 3rd parties take a longer time to process the refund request. However, if the refund does not happen as per the date given, you may contact JioMart customer care. Alternatively at your option, the said amount can be credited to your store credit account which can be used for your next purchase on JioMart.
FAQs Related to JioMart Refund Money and Return Products
Can I return products after purchasing from JioMart?
Yes, You can return the JioMart order if you are not satisfied.
What is the time duration of Refund money to account?
It would take around 3 – 15 working days.
How I can get the refund amount?
You can get refund amount as per your mode of payment like Debit/Credit Card & Net Banking?
Can I get cash if have done the payment online?
No, JioMart don’t deal in cash.
In how much time I can return the products?
Within 1 – 3 days of the delivery date & time, you can return the products.