JioMart Reviews: Customer Experience, Feedback & Response

JioMart Reviews
JioMart Reviews

Reliance JioMart Reviews are now started coming from the customers and users across the country as Reliance Retails Ltd. has launched its official website on 25 May – Grocery orders and delivery process has expanded into 200 cities in India wherein the starting phase it was only launched in Kalyan, Navi Mumbai and Thane. Now JioMart has expanded its grocery shopping operations in Delhi, Mumbai, Gurgaon, Noida, Kolkata, Hyderabad, Bangalore, Pune, Faridabad, and more in cities.

Some users have started posting their first shopping with JioMart website and WhatsApp number on Twitter, Quora, Facebook Page, Group, and other complaints forums. We are sharing some real JioMart reviews from the customers and keep updating this article with more latest reviews, feedbacks, and customer response every week.

JioMart Reviews: Unsatisfied Consumers –

freishiab – My mom has been having a terrible time with @JioMart_Support @JioMart here is her Experince. Feeling very patriotic and listening to PM MADE IN INDIA plea ordered from JIO Mart.Big Mistake. May 25, 2020 Ordered Fruits and vegetables.  for Rs. 764. After which no contect was made

Tejan Shrivastava @BeingTeJan – Request to all my friends and followers to not order anything from @JioMart. Mr. @SupermarketWala and his team is running a fraud business where they take away customers’ money and never deliver their products. I’m soon going to file a complaint against them. @SMARTStore_IN

Bhumika Thakkar @bhumika_t – Wow, suddenly both orders have vanished from ‘My Orders’ page! Great job JioMart, @RelianceFreshIN Why are you looting customers?!

dr@$ht! do$h! @drashtidoshi14 – #Jiomart very disappointed by your 1st service. 1. Most of the items ordered were actually not the one I selected from the app. -I had ordered normal Parle Hide and Seek got some small pack of Milano minis.

Mehul Shah @MSShah1998  – This is how JioMart supplies the essentials. Extremely dirty. Also, the delivery boys weren’t wearing a mask & CS team doesn’t respond. Not going to order again from #JioMart.

Bad experience. #disappointed @RelianceDigital @RelianceFreshIN

JioMart Reviews: Happy Consumers –

ashwin @_ashwin_ – Ordered groceries through #JioMart earlier today and got the deliveries on about 4-5 hours. Good job motabhai.

Mangalam Maloo @blitzkreigm  – JIOMART  Products delivered home. Ahead of scheduled delivery time! @flameoftruth @SupermarketWala #FMCGisLife

Lin @ashsatlin – Thanks to JioMart. Grocery delivered to my aged parents in interiors of Kerala. Complete social distancing and hygiene maintained. Never thought such service will be available in the interiors. Much help for my parents as well in this phase.

///Someone/// @om_speaks

Got my first delivery it’s cool nice and quality is amazing let’s see how long they keep up. I know reliance has great reputation at least for me. Reliance Fresh is my got to store. Now got online too

Some News & Media companies are also covering JioMart Reviews, Check here –

Additional Quick Links for JioMart –

Share your reviews and experience with us for JioMart Order, Customer Care Number, Email ID, Refund and Return related issue through below comment section. We love to hear you…

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  1. Absolute pathetic services byJioMart. My order was not delivered, nor my money was returned. I placed order on 24th May 2020 worth Rs. 770.93 with JioMart which was launched recently.. and it was supposed to be delivered on 26th. But it was not delivered as promised. They don’t reply mails, received no text or mail. And on 29th their delivery man arrived with order in my name, and the contents were completely different from which i have ordered, so i didn’t accpeted them. And now from 29th itself my order is not reflecting in app also. Recently they have updated my order as delivered with invoice amount of 760 and only Rs. 10.93 as refund. That app is total fraud and is looting the customers. Their FB page is loaded with complaints of people.

  2. I have a question.,in this lockdown period how can u just cancel the orders in the last moment……shit experience…will never ever order again…..

  3. #JioMart #JioMart_Support has truly mastered ecommerce for India.
    My order status shows that it was delivered yesterday without ever being shipped !

    Your platform + Service is horrible. Still awaiting my order.

  4. Stop looting people with your fraud and please return my money I sm waiting for my refund but no response.

    Don’t use jiomart

  5. pathetic pathetic pathetic pathetic !!!
    what are you doing @jiomart .. i have ordered 1732 rs order and i can see only 1200 rs order only. i need my refund ..
    you are doing pathetic job joi mart. close this and concentrate on oil business only. do not take common man’s money.
    shit experience…………………….

  6. It is cheating. Do not buy from this site. It is terrible. Do not pay online I have lost Rs.2778/- and did not seen the order after payments for the online order. Lost the entire money I paid for the order and never got the groceries. The worst thing no response from the customer care. Don’t know where to contact. Nobody is reporesponding.

  7. Absolute fraud.
    They initially kept changing the delivery date and has now updated the status as delivered. All I am left with is an OTP to.give the delivery boy, who never came.
    Most useless service and ultimate fraud

  8. pathetic customer service , two items were missing when my order was delivered , I was a regular customer , very disappointed , no help nor any refund was made despite registering a complaint several times

  9. I placed an order from Jiomart on 30th may’20 But items were not delivered and It has been more than 2 months amount is still not refunded. and I have sent n number of emails. But no response. Pathetic service I have ever experienced.

    • Few things. Ensure you do a COD. You will get delivery next day itself. Enusre you buy only packed items and not loose items. As they cheat by weight (e.g I bough 5 KG sugar. So they cold have easily put in one or teow covers. But instead the put 800 to 900 gms in each coer (so thick brown cover almost 100 gms).. like that other loose items. So not loose items. If oyu follow these 2 rules you will be good

  10. I received delivery from JioMart on damaged condition, pril liquid completely leaked out and spread over Food items. Requested on email as well as telephone to customer care for replacement or refund but each time they ask me order number, registered mobile number etc for time pass. From 11th August till today Jio Mart team is studying my matter, they can’t come to a con conclusion.

    Very poor management and customer service with Jio Mart, the way they handle customers will be a big failure in future.

  11. I placed order with
    JioMart 1596967579027132M, delivery made after 7 days on damaged condition. I raised complaints on email and phone to ,
    complaint number for:-
    Damaged items- 0023031730 also sent photos and list of damaged items, but nothing happened till date. Customer care is still studying the matter. Very poor service.

  12. Better to opt for cod or else you won’t get refund for the missing item ever.

    When ordered for first time item was missing. Complaint and got complaint Id.
    second time order some item and received something else. Complaint and got complaint Id.
    Third time again missing item. Complaint and got complaint Id.

    Now I have 3 complain id from last 2 month but no update on my complaint.

    Never buy from JIOMart.

  13. I thought I am the only one who had bitter experience. Surprise to see everyone is facing the same. I doubt whether reliance has outsourced the the entire function. Lot of cheatings are happening in ground. Ordered items claim to be delivered but customers have found many Items missing when they receive. I am one among them. However lets us not get fool again by JioMart sub standard practices

  14. Such a pathetic service… No fixed delivery date or timing.. some items were missing from my order and m trying to reach out to customer care since 2 days… No one ever picks up the call even after 20min. Someone responded once but was of no help what so ever. Will never order from Jiomart and suggest my friends never to go for Jiomart….

  15. Jio Mart is the most unprofessional company I have ever seen. After placing order only the God knows whether it will be delivered of not.Their delivery associates are so fraud that without delivering the material, they will update the status as ‘Delivered. If you raise complaint, there will be no resolution.Only thing you will get is complaint No.
    It is nothing but a fraud business.

  16. I have been trying my level best to get the refund for items which has not been delivered. You will have standard predefined dialogues from Customer Care Executives. It’s been 20 days that there are no resolutions. Not sure why such a pathetic start by Reliance. Please don’t be a victim again

  17. This is a very bad customer service with #JIOMART.

    No response from customer care just give the complain no and not resolved your complain.

    I have mailled( 10th time but always receive automail no one can see your complain.

    very bad experience with

  18. Very bad experience. My two consecutive orders for vegetables are cancelled without any reasons and get informed on scheduled date of delivery. If they are not able to execute such an ordinary order then why they advertise loudly. In this pandemic people are trying to use this type of sites to avoid going in markets. Such sites are disturbing routine planning of people. Reliance Jio Mart has lot to learn from such other competitors. I think they are no where in competition. We request them to be prepared before coming in this field. I will think ten times before placing order to Jio Mart. Please improve, we are expecting a lot from you.


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