Jio Mart Customer Care Number, Helpline Number, 24 X 7 Chat Support, JioMart Customer Care Toll Free Number are available on JioMart App and Website. JioMart Contact Number is helpful for your order related queries and other issues like payment bounces, non-working coupons, non-applicable offers, refund problems, order tracking, and non-credit of cashback. JioMart is now expanded to 200+ cities apart from Navi Mumbai, Thane, and Kalyan. JioMart complaint or helpline number very proactive for quick help and support. However, Customers are experiencing delay delivery issues due to the COVID-19 Coronavirus crisis in India which has created logistical issues in addition to a shortage of manpower.
Please Note that you are accessing the BETA Version of jiomart.com
Should you encounter any bugs, glitches, lack of functionality, delayed deliveries, billing errors or other problems on the beta website, please email us on firstname.lastname@example.org
Table of Content
- JioMart Customer Care Number & Email ID
- JioMart WhatsApp Customer Care
- JioMart Twitter Help Support
- JioMart WhatsApp Customer Number
- Other Contact Numbers for Jio Customer Care
- JioMart Customer Care Number FAQs
JioMart Customer Care Number & Email ID
Jio Mart Customer Care Number is 1800 890 1222 and 022 – 61220220 Landline number (time between 8:00 AM & 8:00 PM throughout 365 Days) where you can ask your queries related to your orders & delivery status. You can also write an email to email@example.com for delay in order deliveries, billing issues, or other problems on the beta Jio Mart website. JioMart WhatsApp Number is 8850008000, Users can also contact you if you have any queries and confusion through the app or dialing the JioMart helpline number. Find the below Reliance JioMart contact no. on its app and official website.
|JioMart Customer Care Number (Landline)||02261220220|
|JioMart Customer Care Number (Toll Free)||1800 890 1222|
|JioMart Customer Care Number (WhatsApp)||7000370003|
|JioMart WhatsApp Number for Ordering||8850008000|
|JioMart Customer Care Email IDfirstname.lastname@example.org|
|Track JioMart Order Status||Click Here|
|How to Cancel Order on JioMart||Click Here|
JioMart WhatsApp Customer Care
Jio Mart WhatsApp customer care support is available 24 hours and 7 days a week. The customer issue resolution is fast with automated chatbot support. Download the JioMart App to get Chat with Us feature for quick help. Here are the steps do it –
- First, download JioMart App,
- Open the app,
- Next, open the customer services section,
- Click on “Chat with us”,
- Now you can start to chat with JioMart customer executive.
JioMart Twitter Customer Care Support
JioMart has just launched its official Twitter account which is – twitter.com/JioMart along with this account, There is JioMart Customer Care Twitter Handle which is JioMart_Support, where you can tweet related your to query like delay in delivery, delivery time, refund status, return policy and lot more.
JioMart WhatsApp Customer Number Features:
For more details, Message “HELLO” to 70003-70003 on WhatsApp.
- Easy to Connect,
- 24 X 7 support,
- Faster resolution time,
- Customer Feedbacks.
JioMart Escalation Matrix
Escalation matrix is a procedure in which every company has to address the problems and complaints of its customers. If you are not satisfied with Reliance JioMart Shopping services and you have already raised a complaint to their customer care team but still waiting to get satisfactory response. In this case, you can write to the top-level management team of the company to get a proper solution to your complaint.
- Step 1. Register your complaint at Jiomart support toll-free number 1800 890 1222
- Step 2. You can send a query message on Whatsapp at 70003 70003
- Step 3. You can write an email at – email@example.com (JioMart Escalation email ID)
- Step 4. You can tweet on the Official Twitter account, post on Facebook, and other social media handles.
- Step 5. You can send an Email to CS Head: firstname.lastname@example.org
JioMart Return & Refund Policy
The Reliance Retail Ltd. has ‘no question asked return & refund policy‘. JioMart allows for return as per the below items/products:
- Bread/Fruits & Vegetables within 1 day
- Dairy Products within 1 day
- Non-Food items within 3 days
- Packaged Foods items with 3 days
In case of cash payments, the refund is credited to JioMart store credit account which could be used for the next order.
How to Track Orders on JioMart?
You can track your order on the website by logging in and visit the Track My Order option under your profile to get the status of your JioMart Order. Read this article to know more about JioMart Order Status.
JioMart CEO & Head Office Address
Mr. Damodar Mall is the CEO of JioMart which is governed by Reliance Retail and his email ID is not available on the public domain but you can connect with him on Twitter account. You can send him a message by DM or a tweet by tagging #JioMartSupport.
Follow him on Twitter
JioMart Head Office:
- Jiomart Office Address – Reliance Corporate Park, Mumbai, Maharashtra
- Email ID – email@example.com
Other Contact Numbers for Jio Customer Care
|Interested in Jio?||1860-893-3333|
|For Jio recharge plans, data balance, validity, recharge confirmation and offers||1991 (Helpline Number)|
|For Jio Queries||199|
|For Jio Related Complaints||198|
|From Other numbers||1800-889-9999|
|For support on International Roaming
(accessible only when roaming abroad)
|+91-7018899999 (charges applicable)|
|Tele-verification to activate both HD voice & data services||1977|
|Tele-verification to activate data services only||1800-890-1977|
Also Read –
- JioMart Registration
- JioMart WhatsApp Number for Ordering
- JioMart Coupons
- JioMart App for Android
- JioMart.com Website
- Jio Mart Track Order
FAQs related to JioMart Customer Care No.
Q1 – What is the customer care phone number of JioMart?
Answer – Visit this JioMartApp.com website to see the number shared over there.
Q2 – How can I contact Jio Mart?
Answer – You can contact the Jio Mart Customer care executive either by direct call or WhatsApp Number.
Q3 – What is Jio Mart Customer Care Email ID?
Answer – There is no specific customer care email ID, You can contact on firstname.lastname@example.org
Q4 – How to Track complaint?
Answer – You can download JioMart App and use Chat with Us features.